TM
Tshego M
1 reviews | Active since Oct 2014
23 Feb 2015, 09:57
I WAS TOLD TO PACK MY OWN GROCERY
I went to do some grocery shopping on Friday evening at Pick n Pay Diepkloof Square. when i arrived at the till point, the cashier who was assisting me (RHOFHIWA PA MABA) TOLD me to pack my own grocery because she doesnt have a packer, i asked her if this was the stores policy and she unapologetic-ally said YES! The incident happened on the 20Th Feb 2015 at 19:32pm at till number 5. PLEASE LOOK INTO IT.
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Pick n Pay's replyOfficial
23 Feb 2015, 13:19Hello Fatso_tl,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply23 Feb 2015, 13:19
Official
Hello Fatso_tl,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***