DT
Darkey T

1 reviews | Active since Feb 2012

25 Apr 2015, 20:08

I was told to leave the shop \suka la"in zulum"""

Went to pick 'n pay in Alexandra on the mentioned time, upon my arrival I was told to leave my small hand bag at the parcel counter at my own risk. I told the security that I had my tablet and my study material is that bag I couldint afford to leave it he can cheak it on my way out. Whiles I was talking to him a lady passed us carring a moon bag twice the size of mine, I asked him why is she not leaving it also and I was told to \suka la"I can point the man if needed. So I'm wandering if is pick 'n pay policy or is becouse black men are theives? If the shop has a problem of theft then the very security is not going his job. I was so innconvinienced had to drive to Greenston unfotunatly it was closed also. Is this how pnp treats it customers?"""

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Apr 2015, 14:01
Official
Hello Mr Thema,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***