ES
Europa S

1 reviews | Active since May 2018

13 May 2018, 07:28

I was ****** of my change.

I was at Pick ' n Pay Hyper Maponya Mall with my kids yesterday 12 May 2018. I bought grocery for R520.54. I went to till 10 and I was assited by the cashier named Phindile Silabela. I paid with R600 and asked for 3 plastic bags. While I was busy packing my grocery she gave me the receipt with small stamps not realising she didn't give me my change of R79.50. I went with my kids to the restaurant to buy take aways and that is when I realized I didn't have my change from Pick ' n Pay Hyper. We went back to Pick ' n Pay and guess what Phindile Silabela was not there at till 10. There was another cashier at till 10. I was so upset I didn't even bother to log a complaint with the manager because I thought they were not going to believe me and I went home.

0
Replies (2)
Pick n Pay
Pick n Pay's reply13 May 2018, 09:41
Official

Good day Europa,

Thank you for taking the time to write to us.

Kindly accept our apologies for the inconvenience caused.

We are addressing your complaint with our Management team and will revert with feedback.

Kind Regards,

Anwar Mooideen

ES
Europa S's update13 May 2018, 11:48
Reviewer Update
Good day Anwar, I do appreciate your response. I hope the matter will be resolved accordingly. Kind Regards Europa Sediapelo