LM
Lisbeth M

1 reviews | Active since Feb 2016

16 Feb 2016, 01:58

I was harassed by the Security officers

my name is Lisbeth Makondo Im a pregnant woman with albinism i went to the store after work in the morning yesterday to buy food as i do everyday, i had my bag inside there was a wallet and cellphones together with my lounch box one of the security said the bag must be left in the counter i told him that its my personal handbag that i use and he stated shouting then me and my friend decided to go out coz there was no electricity when we got to the doore there were many securities at the doore one of the pulled my backpack and the other one bushed me very hard in my stomuch it was very pain full and till now i have not felt my baby move worse part i was pushed by the male security before we know it i was out side the shop and they still had my bag with them going through my personal staff while the other ones were busy harassing me to be honest i never felt so humiliated in my life the way i feel now. i will be happy if you can be able to assist me thank you

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Feb 2016, 09:29
Official
Hello makondo lisbeth,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***