I just ordered items from Pnp ASAP for the first time!!! Let me say, I regret it, should have used Checkers SIXTY60 like I always do

I just ordered items from Pnp ASAP for the first time!!! Let me say, I regret it, should have used Checkers SIXTY60 like I always do. Guess what, The order is not complete 5 items are missing! I still can't believe it. 2 packs of samosas, 2 packs of frozen chips and 1 packet of Russians.... Never again! I need my money back ASAP! ORDER - #***9