AN
AYANDA N
1 reviews | Active since Mar 2014
07 Feb 2015, 22:55
I have never been so humiliated like this before
I was man handled by a lady without uniform I thought I was being ****** in the heart of rosebank mall! When I called for help from the mall's security he Casually said she is the stores security! I asked her what she wanted but she just went for my bag and started searching my bag and asked for receipts of which I gave! She could not explain what she was looking for! She then pulled me inside the store and continued her search! She kept searching but for what I do not know and I left for work puzzled and angry and late! I demand to see the footage she kept referring to and want to see the store manager as I will not leave this hanging!!!
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Replies (1)Pick n Pay's replyOfficial
09 Feb 2015, 09:43Hello mambovu,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply09 Feb 2015, 09:43
Official
Hello mambovu,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
