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MR
Mokgadi R

1 reviews | Active since Jun 2025

22 Nov 2025, 10:25

I HATE PICK N PAY I AM NO LONGER A CUSTOMER FROM TODAY BECAUSE YOU MISSLEAD YOUR CUSTOMERS AND YOU LIE TO GET MONEY FROM US.

Pick n pay has a competition via smart shopper where you collect springboks cards when you get the whole album you Stan a chance to win 10k pnp smart shopper points .and there's a smart kicker game which has daily win of which I have won my self Russell hobbs microwave and air fryer so they sent vouchers without and codes and my winning are about to expire so guys do not fall for what ever promotion they have coz they just trying to get sales when u win they do not give you what belongs to you A BIG **** IT IS I spent R500 and more twice in a week just to make sure I qualified for this competition and that that I have won u refuse to give me what belongs to me you are crazy I am taking everything I have and all the evidence I have to the internet I am so going to expose you very well that you people regret what u did to me I work hard for the money I spend there.

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Replies (1)
MR
Mokgadi R's update22 Nov 2025, 16:41
Reviewer Update
Than you for your response but o have done that twice already the staff doent even know how to help because they have no idea of what is happening they are not even aware of this of which it surprises me how does it happen that the staff happen not to know the app very well I have a recording of them saying to me that the information on the app is too much so they do not know everything....so please advice me should I be the one calling them or they should call me to come collect the items I won ?? I am highly disappointed in this situation and it seems normal to you people not to put customers first and make them a priority my feelings are hurt thinking how much this is a **** please call your team from pnp Vosloorus gold spot adress them because I am not going to stop complaining because I ight not be the only person having this issue please pnp do right by me it is not my fault that there a competition that the staff doesn't know about and yet the posters are everywhere in the store they have zero information about it and it is unprofessional educate your staff on the app because it looks like I know the app way better than everyone on that store the vouchers are impossible to redeem because voucher numbers are not allocated I've sent emails and called asking for the voucher number/code but no luck it looks like pnp is looking for sales through a deceptive competition or whatever that is.