SF
Sally F
1 reviews | Active since Mar 2021
15 Apr 2021, 12:37
I Hate Pick 'n Pay
I complained about the PnP packing staff on HelloPeter about a month ago and was promised a follow-up call from someone at PnP - to date, nothing. Typical. Look good on social media that you rep****, but then do no follow up or anything that actually vaguely resembles customer service. Once again, just left with the emotion of "I hate Pick 'n Pay"
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Pick n Pay's replyOfficial
15 Apr 2021, 13:36Hi Sally,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the lack in communication from our team.
We are busy doing a follow up on this complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the lack in communication from our team.
We are busy doing a follow up on this complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply15 Apr 2021, 13:36
Official
Hi Sally,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the lack in communication from our team.
We are busy doing a follow up on this complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for the lack in communication from our team.
We are busy doing a follow up on this complaint with our management team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,