1 reviews | Active since Feb 2015
I bought a 2kg bag of chicken and got way less
I was at Pick n Pay today 22 october 2015 and i purchased a 2kg bag of PnP no name frozen chicken. I got home and was about to put it in a pot to boil when my phone rang, so i quickly opened the bag and threw the chicken in the pot not paying any attention. When i went back after my phone call to check on the chicken i noticed that there were only 4 small pieces of chicken in the bag. I wanted to take it back but my husband already threw the slip and bag away, plus i live far out of town on a farm and its a waste of petrol driving all the way to town, and that was all i had in the house for supper so we had to eat it. Even tho i dont have the slip, i swiped my smart shopper card and i can get a detailed receipt from the smart shopper app of all the items i purchased including the chicken. I really dont find this fair. I dont see how 4 small pieces of chicken cn weigh 2kg. I want a refund and another bag. Or atleast a voucher from PnP. This is unacceptable!
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible.
Yours Sincerely
Marise Brown
Ref Number : ***
