KB
Kouthar B
1 reviews | Active since May 2021
12 May 2021, 08:55
Hypermarket Ottery
I would like to know why Pick n Pay Hyper only opens at 9am when most of pick n pays open at 8.30am.Furthermore they know that it's Eid why couldn't they accomodate and open Earlier.lastly a guy in the Que outside asked if he could use the Toilet at 8.50am and they told him just so wait till 9am ,I am baffled by the lack of customer service that this big Hypermarket Ottery is displaying.They are the Biggest Store in Ottery Area by now they should've changed their trading hours and be more accommodative.
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Pick n Pay's replyOfficial
12 May 2021, 13:29Hi Kouthar,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for any inconveniences caused to you.
All of our Hyper Stores opens at 9am to give them enough time to ensure that all departments within the Hyper store is ready and operational before they open their doors to the public.
Certain departments may take a little longer to get their systems up and running therefore the stores open at 9am.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for any inconveniences caused to you.
All of our Hyper Stores opens at 9am to give them enough time to ensure that all departments within the Hyper store is ready and operational before they open their doors to the public.
Certain departments may take a little longer to get their systems up and running therefore the stores open at 9am.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply12 May 2021, 13:29
Official
Hi Kouthar,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for any inconveniences caused to you.
All of our Hyper Stores opens at 9am to give them enough time to ensure that all departments within the Hyper store is ready and operational before they open their doors to the public.
Certain departments may take a little longer to get their systems up and running therefore the stores open at 9am.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our sincere apologies for any inconveniences caused to you.
All of our Hyper Stores opens at 9am to give them enough time to ensure that all departments within the Hyper store is ready and operational before they open their doors to the public.
Certain departments may take a little longer to get their systems up and running therefore the stores open at 9am.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp: +***7Call us on: ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity to have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,