JB
John B
1 reviews | Active since Aug 2009
04 Jun 2019, 22:12
Hyper by the Sea Noise.
The Hyper by the Sea in Durban North seems to have installed a giant fan or extractor of some sort and the noise is very loud and goes on all night. It has lately become difficult to sleep in what used to be a quiet area. Can Pick n Pay or whoever this belongs to please take steps to minimise this noise.
Helpful (0)
Replies (4)0
Replies (4)
Pick n Pay's replyOfficial
09 Jun 2019, 15:00Good day John,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Pick n Pay's reply09 Jun 2019, 15:00
Official
Good day John,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
JB
John B's updateReviewer Update
09 Jun 2019, 15:56I think I have narrowed it down to the large extractor on the roof. Maybe a ***l or baffle could be installed to direct the noise seaward as opposed to being heard in the residential area.
JB
John B's update09 Jun 2019, 15:56
Reviewer Update
I think I have narrowed it down to the large extractor on the roof. Maybe a ***l or baffle could be installed to direct the noise seaward as opposed to being heard in the residential area.
JB
John B's updateReviewer Update
15 Jun 2019, 21:05No action as yet and no more comments from you. The noise still goes on like a small jet engine and it's very annoying.
JB
John B's update15 Jun 2019, 21:05
Reviewer Update
No action as yet and no more comments from you. The noise still goes on like a small jet engine and it's very annoying.
JB
John B's updateReviewer Update
20 Jun 2019, 13:25Responded but did zip about it. It's one thing to respond but something else to take action. This problem needs attending to as soon as possible.
JB
John B's update20 Jun 2019, 13:25
Reviewer Update
Responded but did zip about it. It's one thing to respond but something else to take action. This problem needs attending to as soon as possible.