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Berlen C
1 reviews | Active since Apr 2019
08 Apr 2019, 11:01
Hygiene
Good day, I purchased 3 loafs of unsliced bread from Pick n Pay yesterday afternoon. When cutting up the one loaf of bread I notice there was a ****roach inside and it's was such a put off. My family was really shocked. Kitchen staff at Pick n Pay, this is not acceptable, I'm really disgusted with incident.
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Berlen C's updateReviewer Update
08 Apr 2019, 13:41The bread was bought at the Pick n Pay in the Blue Hills Shopping Center
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Berlen C's update08 Apr 2019, 13:41
Reviewer Update
The bread was bought at the Pick n Pay in the Blue Hills Shopping Center
Pick n Pay's replyOfficial
09 Apr 2019, 17:09Good day Berlen Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply09 Apr 2019, 17:09
Official
Good day Berlen Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Best regards,