MH
Mia H
1 reviews | Active since Feb 2015
07 Feb 2015, 10:49
humiliation in front of other customers over false allegations
i was humiliated in the store in front of other customers by the cashier called busi when she accused me of taking her a photo and i gave her my phone to show me the photo i had apparently taken, the manager called thomas came and humiliated me more when he asked me so is his stuff member lying and took me to the security were they sat me from 18H45 till 21H10 and so called manager told me they were going and the night shift people was going to open for me. i then left at night and i could not find transport i was just terrible i could not believe the way the manager spoke to me.
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Replies (1)Pick n Pay's replyOfficial
09 Feb 2015, 09:06Hello tsungaiestee,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply09 Feb 2015, 09:06
Official
Hello tsungaiestee,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
