HUMILIATED BY PICK N PAY DAINFERN!!!!!!!!!!!!!

Ive had the most horrific experience on New Years day with pick n pay Dainfern! I ordered on the Pick n Pay ASAP App. Upon tracking my order it showed 'delivered' but i hadn't received my order. I then tried contacting the driver but there no contact details of the on the app only his name was provided. I then called the store to see if my order was returned and indeed it was but NO ONE called me, not the driver nor the store. The guy im speaking to tells me that the driver said he did call and thats his proof, meaning im lying. Im telling him that the driver did NOT call me. We pretty much argued for over 5 min and at that point i asked to speak to the manager and to my horror he said he was the manager😨! I felt so belittled by this man as he kept speaking over me and was not listening to me but instead he was Mansplaining. Im in the field of customer service and i know how a customer has to be treated! Never in my whole life have i been so disrespected! As if that was NOT enough he calls me again and tells me in a threatening tone to give the correct address to the driver or i wont get my order because the store is closing as if i dont know my own address. In all of this I've paid for my order AND tipped the driver and to top it all spent so much on making call back and forth to the online dpt and the store. Utterly disrespected and disappointed.