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mmasoka M

1 reviews | Active since Aug 2016

28 Jan 2017, 09:18

How bout a little threat to start off the day

<p>In all my years of being a Pick n Pay customer i have ever experienced the level of disrespect and unproffesionalism as i have at their Sable Square Branch. To have a cashier point a finger at me and threaten me! Because i refuse to be sidelined without explaination. Something is very wrong here and this is not the first time either. A Cashier called "Zinzile" got hyped up and in fight mode after i told her i did not have to go to another teller because she could provide me with the services i sought after - something i was advised by a Pick n Pay manager and have always quoted when a teller 'lacks enthusiasm' to assist. It's disgusting to say the least that this is how we've come to expect to be treated when dealing with cashiers, this is not normal behavior to be tolerated anywhere in any industry.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Jan 2017, 13:51
Official

Good day,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the poor service received.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen