HORRIFIED DISGUSTED AND APPALLED

I went through with my mother on Saturday 27/06/2015 morning to purchase the Samsung 9kg to top-loader that was on special. upon reaching the department I was informed by a friendly and pleasant gentleman named Kuben that the item was out of stock, he advised me to go to customer services at the front of the store to get a rain cheque, which I duly did. when i reached the counter I was met with the most foul and unpleasant woman ever to serve as front facing personnel, does your company not screen and interview said employees before placing them in these positions? the lady Loshnee was most rude she spoke over us as if we were not there. she spoke to us as if we were speaking absolute *******, even after I told her that I spoke to Kuben and he advised I fetch a rain cheque. I told her the price and did mention the item is R2799.00 and I stand to be corrected on it as I could be incorrect. she was loathsome and rude with a foul attitude. she spoke with an air of pure arrogance. I will not purchase the item from your store i would rather spend extra money elsewhere but be treated appropriately. Pick n Pay has lost the plot.