1 reviews | Active since May 2016

01 May 2016, 14:18

Horrific Service at Pick n Pay Lenz

I was shocked as to how the supervisor s at Pick n Pay Lensia treat the elderly. My mother who is a Pensioner bought a few items joined the Que when she requested for change as she was buying with her SASSA card, she was told to go join the SASSA Que as they wont be able to give her money. Their concept is pathetic!

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 May 2016, 06:38
Official

Dear Ms. Ncgobo,

Please accept our apologies for any inconvenience caused.

I have escalated this matter to our Gauteng Regional office for their attention, and they will be in contact with you shortly.

Kind regards

Wendy-Lee Millar (National Customer Services Division)

Your reference number for this complaint : ***