HORRIBLE SERVICE RENDERED BY ZANELE

<p>Went to Pick 'n Pay Clearwater for some convenient shopping ,and had the worst experience with Zanele (Cashier)and her acquaintance who clearly has never attended any in house training with regards to Customer Care / Service. I asked if she could kindly ask one of the till packers to bring me a 2lt of Fizzy drink as I was already paying by her and had forgotten to bring the drink with. Instead of asking her acquaintance to assist she had the audacity to tell me “you can go and get the coldrink you want, there is no packer here”. Which I refused to do and instead of getting me the drink she showed me her manager who she called and pointed for me to go to by the name of “Jabu” and when I walked in front of “JABU” it wasn’t her ,the name tag was written “Juliet” (polite & friendly).Zanele has a “stinking filthy attitude, no manners at all not even an ounce of mannerism. She had the nerve to hold up the queue by chatting back to me which I find ********** .It’s people like her that are in luck of undeserving positions and jobs that brings your cheap-skates kind attitude and think you can get away with it.</p> <p>I could have been a mistry shopper for all she knows. A gentleman by the name Bheki found me irritated after “Queen Elizabeth Zanele had decided to pack and live me by her till and walked off with her acquaintance who had said “ I am not going to get any cold rink as I’m off to lunch” pity I didn’t get to see her name. Bheki asked if he could be off any assistance. Which I was grateful for but still fail to understand if Zanele’s colleagues are able to serve their clients why can’t she.I need in fact I demand a formal or Telephonic apology from Zanele and she needs to clean up her stinking attitude</p>