LD
Londiwe D

1 reviews | Active since Jun 2017

15 Jun 2017, 14:46

Horrible Service Received at Pinetown Pick n Pay

<p>Today I went to pick n Pay in Pinecrest (PINETOWN) to buy snacks with my colleague and she paid for her items with R100. unfortunately I also had R100, and that frustrated the cashier INNOCENT SITHOLE who started giving me attitude, telling me to go join the other tills because he doesn't have change and why shoudnt we be paying together and he told his colleagues next to him about me, so i asked him does he really mean i should start a new line mind you today its the 15th he said yes, i should go somewhere else. we started arguing because i didn't get why i should go join another line, while he should be asking for change. I decided to ask for my money back and left the items.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Jun 2017, 09:31
Official

Good day Londiwe dladla,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconvenience caused.

We view this incident in a very serious light and do not condone this sort of behaviour at our stores. Kindly be advised that this has been sent through to management.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua