TN
Thembi N

1 reviews | Active since Feb 2017

17 Feb 2017, 08:53

Horrible service Pick n Pay Tramshed

<p>Zandile need to go for customer service training! I went to pick n pay this morning to buy a bottle of coke, I paid with R100 and Zandile just looked me and said she does not have change and I should go and try other tills and then continue chatting with a cashier next to her. And then I asked if she can ask the cashiers if they have a change and I was ignored. That was it for me so I went to the next shop and get my coke there. I wonder if this is how pick n pay train their staff?</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Feb 2017, 10:34
Official

Good day Thembi Nukeri,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas