HORRIBLE SERVICE FROM PICK N PAY EAST RAND MALL

I had no joy getting customer service from employees at pick n pay east point. I have reported my fridge on the 22/07/2019, I was told an technician will contact me up to today I never received any communication what so ever.

I went back to the store on 29/07/02019 I was told they will follow up and get the tech to come out till this hour I never received any joys from Pick N Pay staff.

I've made numerous phone call to them to follow up but no response, yesterday I spoke to Joshua and Thulani they response was that they will call me back, sad to say I never received any feedback up till today.

This is the most *********** experience I have ever received.

I can not put anything in my fridge as it freezes everything my glass bottles burst dew to the freez, my food spoils and i can not buy daily and consume daily, i need to store monthly stuff.

will they compensate me for all my losses?????????????????????