kK
kediemetse K

1 reviews | Active since May 2018

12 Jan 2024, 08:52

Horrible Service from Pick n Pay ASAP - Southdown Shopping Centre (Centurion)

On the 6th December 2023 my order (Order #***3) was delivered to a wrong address and I sent them an email within 30min or getting the delivery notification, 2days later still didn't get a response and only got a call from the driver on the 9th December 2023 insisting he came to the right address but when I asked him to confirm the address he gave me the same wrong address( went to house 44 instead of 4A). Few days later of back and forth emails, I get a refund instead of the them just delivering the order(please note most of the items were on special when I bought). I did not request for a refund, I just want my ordered items to be delivered with the same prices.

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kK
kediemetse K's update05 Mar 2024, 08:32
Reviewer Update
Morning,

Please note that my query has still not been resolved. Its been 4 months of back and forth.