1 reviews | Active since Nov 2011
Horrible Service - Disgusting Attitude
I work in retail, I know what customer service should be, I understand that my customers pay my salary, I can not comprehend that someone representing your company can be so rude!!<br> After work I stopped at P'nP Hyper, filled up the trolley with items and went to pay, the cashier (Rose) was extremely rude, not returning my greeting and very upset by my trolley full of items at 18:50 in the evening!!<br> After unloading everything from the trolley I asked for cigarettes, at this time you could see she was very upset as I dared asked for something I need to purchase, she started talking to other people around me complaining about me messing her about. When I asked her what the problem was, she advised I should have requested the items earlier. I called for the manager (Comfort) to assist me, no assistance or excuse was offered, I then called for another manager and insisted that I refuse to continue working with Rose at which time Comfort finalized my sale. <br> I am disgusted! I spend my money that I work really hard for to buy groceries at your institution, you should be thanking every customer and not allowing disgraceful service to ruin your customers shopping experience. NEVER AGAIN!!!
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
