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geraldine.modley geraldine.modley

1 reviews | Active since Nov 2016

14 Sept 2019, 12:15

Horrible service

Went to PicknPay Princess crossing this morning and was so frustrated by the slow service of cashier Mapule at teller 7. It appears she took great pleasure out of delivering slow service. Took her time chatting to her packer and scanning one item at the slowest pace ever. Before that there were no prices on any of the bulk eggs. Had to walk and scan three different producers for best price , the staff helped but there were no interest in putting up prices to solve the problem . Just to mention I have been shopping at this branch for years and never had any issues like this before.

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Sept 2019, 15:56
Official
Good day  Geraldine
  
Thank you for taking the time to address your concerns with us.    
Kindly accept our apologies for the bad service experienced. 
   
We are busy addressing this with management & correspondence to your complaint will be done via this team. 
  
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.   
  
Kind Regards,   
Pick n Pay Team