Horrible service at pick and pay honey junction

Item: Pick n Pay
Rating: 1
Author: Sam M

Pick and pay app shows pick and pay light bulb as R14.99 but at the till when you query the difference and show them the app . The manager tells you to f#@c off and call pick and pay call centre what a horrible service. Because I needed the bulb I bought it anyway.

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Replies (1)

Pick n Pay's replyOfficial

26 Mar 2019, 11:22

Good day Sam Mkhwa****,

Thank you for choosing Pick n Pay.

Please accept our apologies for the bad service experience and any inconveniences caused to you.

We view this incident in a very serious light, we are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
The Pick n Pay Team

Pick n Pay's reply26 Mar 2019, 11:22

Official