MR
Melissa R

1 reviews | Active since Dec 2021

28 Nov 2023, 13:26

Horrible service

I Placed an order on Sunday 26 November 2023. I had missing items but was charged for it. I called Pick n pay ASAP immediately and was told the matter will be sorted in few minutes and receive my money back before the next day. I called on Monday and Tuesday was told the exact same story about the money that will be available in 24 hours. I am using my airtime data and everything to communicate but no help at all. I am extremely angry about this.

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Replies (1)
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Melissa R's update05 Dec 2023, 11:27
Reviewer Update
Good day

It is going for the second week and I still have not received a refund.
I have to use my airtime every other day asking why the money is not in and I have been hearing it will reflect 1-10 days I WANT MY MONEY. Why do I have to call and beg for money. This was not my fault why do I have to waist all my time and effort, to contact PICK N PAY. This is ridiculous.