Horrible service

I am appalled by the treatment i received from pick n pay clothing in mall of Africa. I was in yesterday buying winter pajamas i bought a grey set (one of the sets that is wrapped in a ribbon) and a different set that was on a hanger as well as some kiddies clothes. As soon as i got home i took everything out to wash it only to find the set that had been in the ribbon did not have pants. I promptly called customer care and they told me to go in store and explain it should not be a problem. Surprise surprise, i went in this morning only to be told the cctv showed the pants were in the set. They then asked how it was folded, i dont know how they usually fold these things. So i said it was folded with the piece of board and the ribbon around it. They told me that and that i should wait. I waited 20 minutes while they helped other returns. I was the first return. They moved my stuff to a different counter and continued helping customers. Eventually i took the top and left. Because i felt they thought i was lying. Honestly why would i make the effort to go back, potentially exposing myself to the virus , if i was lying. I will not be buying from pick n pay again.