horrible service

<p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">For many years I do my shopping at Capricorn pick n pay, however after today's experience I will not spend a cent there.</p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">My mom always pays her water bill at the customer care. Today Ashley September was at the customer care till. There was no customers at the time. His exact words to her was " go stand in the line i wil call you when I'm done. He was putting slips together. He expected her to stand in a food line to pay her bill. Which she always does in Front. </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">She then went to the manager Walliet Daniels who is nothing but a sour face and he just said Ashley is right. What happened to the customer is always right???</p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">The fact that made me angry is that Ashley laughed at her when she went to the manager. How pathetic, she is a 63 year old lady to be getting such **** service.</p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">We then went to the manager and he blatantly ignored her when she asked for his name she had to ask a colleague setting right next to him.</p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">I hate bad customer service and I hate that my mom was upset after this experience.</p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">I want her to get an apology from both of them.</p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </p> <p style="color: #555555; font-variant-ligatures: normal; orphans: 2; widows: 2;">Regards.</p> <p> </p>