TK
Tasha K

1 reviews | Active since Mar 2020

04 Mar 2020, 11:08

HORRIBLE SERVICE

Pick n Pay Kliptown:Bought wings at the Deli and after one bite my boyfriend realised that there was a ****roach on the wing You can tell that the roach was mixed in the coating that they used on the wings,I showed the manager the 2 trays of wings I had bought and the only thing he kept telling us was that he was only going to refund us and nothing more.Even after bringing this roach situation to the attention they didn't remove the wings from the display people and this shows tht pick n pay really doesn't value their customers. My boyfriend has allergies including Eczema and Sinuses who knows what would have happened had he taken a bite of that ****roach. We showed the manager the pictures and videos we had taken as evidence and he jus gave us a stupid smile and said we can use the evidence to sabotage them if we wanted.No sorry, no compensation for the petrol and mileage we used to drive from Molapo to Kliptown and visa versa.

Completely disgusting

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Replies (1)
Pick n Pay
Pick n Pay's reply06 Mar 2020, 14:01
Official
 Good day Tasha Khumalo,  Thank you for taking the time to address your concerns with us.  Please accept our apologies for the inconvenience caused.  We are addressing your concerns with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards,           The Pick n Pay Team