NJ
Nooraan J

1 reviews | Active since Aug 2013

26 Nov 2015, 11:22

Horrible Service

On Sunday 22 November 2015 I went to do my goccery shopping at Pick 'n Pay Constantia. <br> When i was done collecting the items I needed, I approached the cashier's till to process payment. The cashier in a rude manner and attitude told me \My till is closed"and did not to even applogise or direct me to another till. I then moved my items to the cashier next to hers. A caucasian man then approached the VERY SAME till i had initially gone to and heard the cashier (who had refused to assist me) telling him that it was ok he could pay for his items at her till! <br> <br> I was really appauled by the service i received!!! <br> """

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Nov 2015, 12:58
Official
Hello nooraan25,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***