FE
Faizel E

1 reviews | Active since Dec 2019

12 Aug 2021, 08:34

HORRIBLE SERVICE

I have been waiting for my refund for almost 3 months on items shopped on their bottles app, I have requests for a actual telephone call from management to no avail, they are repeatedly requesting the same documents, after submitting it, the staff will acknowledge and and confirm payment processing to no avail. When following up, the process will start all over again. This to me is blatant ***** as they are refusing to repay my refund.

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Replies (2)
FE
Faizel E's update13 Aug 2021, 08:39
Reviewer Update
ABSOLUTE LIES… no courtesy call has been received since this enquiry and all I receive is regurgitated information and automatic responses… GET YOUR HOUSE IN ORDER
FE
Faizel E's update16 Aug 2021, 12:19
Reviewer Update
I have now been informed that this matter is resolved and yet here I am experiencing the latter!!!!!