DB
Danielle B
1 reviews | Active since Feb 2020
26 Feb 2020, 16:23
Horrible food
I bought calamari, ribs and chips at pnp parow as I haven’t eaten all day and didn’t have time to cook. The calamari was stale and had a funny taste, the chips were stale and tasted like yesterday, and the ribs were not good at all. The food is not fresh and I’m extremely disappointed. I threw the food away and couldn’t even give it to my dog. I normally buy calamari once a week at pnp parow so i would know when it is fresh. I’m definitely not buying cooked food there again.
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Pick n Pay's replyOfficial
28 Feb 2020, 14:22Good day Danielle,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team.
An email has been sent to you from our team requesting more information.
An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply28 Feb 2020, 14:22
Official
Good day Danielle,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team.
An email has been sent to you from our team requesting more information.
An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team