Horrible experience twice

<p>I saw an add in the news paper for the 1kg romeo delight cookies for R54.90 available at all Western Cape stores. I went to my closest PNP in strand square where I did not see the 1kg packs and only the 500g. I asked for the manager to get a rain check. I was told they only give rain checks during the last week of the promotion and their stock will be delivered within the week. </p> <p> </p> <p>A week later now I returned to strand square pnp to see if the stock has arrived like I was told a week before. It did not and asked for a rain check again now being the last week of the promo. I was now told that they do not stock the 1kg packs and should rather visit another pnp.</p> <p> </p> <p>I was so disgusted as the manager a week before could have told me that and I woulnt have wasted my time going back there. What makes it worse is that I had a knee operation 3 weeks ago and is on crutches and is not easy getting around. </p> <p> </p> <p>This scenario could have been easily avoided if the manager the first time around gave me the correct information. I seriously suggest you look at the caliber of people you employ especially management as they are ruining your reputation. I will gladly spend my money elsewhere from now on as I deal with people on a daily basis and that is not how I treat my customers. </p> <p> </p> <p>Regards </p> <p>Cobus</p>