MM
Moses M
1 reviews | Active since May 2020
06 May 2020, 08:07
Horrible experience
What a horrible experience i had yesterday at Pick n Pay Lemon Tree.I went there to buy bilton and at the butcher i found a lady busy cleaning i greeted her and informed her i want to buy biltong. She was busy moping the floor and to my suprised she wanted to serve me bilton wearing the same gloves she was using to mop the floor and when i questioned her she told me she doesn't like my attitude.When in requested for the store manager she gave me that i dont care attitude and she pointed to me wherr the store manager was sitting. I WILL NEVER SET MY FOOT ON THAT STORE AGAIN
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Pick n Pay's replyOfficial
08 May 2020, 23:42Hi Moses ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply08 May 2020, 23:42
Official
Hi Moses ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team