kP
khotso P

1 reviews | Active since Mar 2015

08 Mar 2015, 17:12

Horrible attitude from a supervisor

As a frequent buyer over a long period, I was highly upset by a horrible attitude I encountered from a supervisor named Anna. Shouting at us in front of the customers, only to find that she was actually the one in the wrong. <br> I really like the store, but I'm weighing my options as to which store to visit, the next time I go grocery shopping with my family<br> <br> Very disappointed and highly upset...

0
Replies (1)
Pick n Pay
Pick n Pay's reply09 Mar 2015, 14:40
Official
Hello kari69,

Please accept our apologies for this unacceptable experience, and for any inconvenience caused.

I have escalated this matter to our Store GM and our Inland Hyper Regional office for their intervention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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