VM
Viwe M

1 reviews | Active since Sept 2011

08 Jun 2016, 09:29

Horrible Attitude at Pick N Pay Maponya - Shocking Service

<p>I was shoppoing at Pick n Pay Maponya, while I couldnt see the pricing of a bag of oranges I asked a worker who was wearing a pick n pay uniform if she can assist me with regarding the price of the bag of oranges, she looked me and just said she does not work in that section..I was stunned with horror at that kind of service. I tried to ignore it. I again had a situation regarding being at the express till I had about 8 items while after paying I asked the teller to please pack she said there is no packing in the express till customers must pack them selves. We got into an argument, she proceeded to call the supervisor. She said not to worry she would pack my goods, while deciding to pack she was busy chatting with her collagues. I decided to pack my own goods and get out of there. What the heck is going on with the serivce at Maponya. Because If I was a white man I would not have gotten this kind of treatment and bad attitude. Why do black people give bad service to each other. Have these people been sent on training and are they assessed properly to seen as competent to work on the floor with customers?</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply09 Jun 2016, 06:37
Official

Dear Viwe

Please accept our apologies for this poor shopping experience, and for any inconvenience caused.

I have escalated this matter to our Hyper Regional office for their attention, and they will be in contact with you shortly.

Kind regards

Wendy-Lee

National Customer Services

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