1 reviews | Active since Oct 2016

26 Nov 2018, 19:09

********** service

This is not the first time I am complaining of of this ********** service, once again my order was not delivered as per scheduled time, ad date that I paid for. No-one was of assistance as I was told no driver had my order, nor was the depot manager reachable. Pick 'n Pay shouldn'y offer this service if they cannot keep up to the said service levels.

I am disappointed and one star is far too much. They deserve no star as this isn't the first time, and I have a baby who needs the things I've ordered.

0
Replies (1)
Pick n Pay
Pick n Pay's reply15 Jan 2019, 12:17
Official
Good day  Lerato, 

Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to technical difficulties experienced on this website.  Should you  have any further queries please email our Online Team on *** to be assisted by a consultant.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team