********** Service

Good day,

I had a VERY unfortunate and despicable encounter with the manager at Pnp Campus Square by the name of Catherine Langa who was least helpful and less bothered by my query, the smart shopper card machine was not working after i had stood there for over 15 minutes before someone could attend to me and then ONLY was a note placed with the fact that the machine was out of service.Least to say she gave me the worst attitude and had a condescending tone and i could not help but wonder,if I had i been a woman of a different race if the issue would have been attended to differently. I was completely horrified as I had needed to use the points to purchase something urgently in the store. (Which mind you DEFEATS the purpose of having the smart shopper is we can't use it) I hope that my complaint will be heard as I was the one who was inconvenienced and yet the manager could not even be empathetic about the situation,instead I was met with a terrible attitude. It is appalling the manner in which customers are treated at this pnp!!