BN
Brogan N

1 reviews | Active since Nov 2015

21 Dec 2015, 08:06

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I had a problem with something I had bought from Pick n Pay, so of course, I took it back for an exchange. Upon my arrival, it wasn't possible to change it so a very nice gentleman by the name of Jimmy and afew others willingly offered me a refund.We walked to the front counter to get my refund and upon my arrival, Adelaide was sitting there. The lady told her i needed a refund and BOOM!! You could actually swear i asked her to give up her life for me! the horrific service i got from there after was just, WOW! I got dirty looks, i got bad attitude, this woman stood there speaking in an african language so i didn't understand but little did she know, i did understand. Adelaide, this is my message to you, DO NOT DEAL WILL CUSTOMERS IF YOU DON'T KNOW HOW TO! Pick n Pay is a good franchise, only for savages like you to ruin it in 5 minutes.

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Dec 2015, 11:24
Official
Hello Bbear,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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