TC
Tommy C

1 reviews | Active since Oct 2009

11 Sept 2018, 11:22

Honest customer service, keeping my personal belonging safe

I had notice my wallet was missing after shopping at Sunninghill Pick n Pay, so I though either I lost it near the parking or someone pick pocketed me. I went back and ask security if I could check the tape, she ask me to wait a few minutes and a gentlemen Lotus (could be a manager) ask me to go the small room asking me to describe my wallet and the content. Then he handed back to me with not a single thing and single cent missing from my wallet. I was so grateful I gave him a BIG hug! It was a huge relieve and best feeling in the world, Thank you again to Lotus and the team at Sunninghill Pick n Pay!

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Sept 2018, 12:10
Official

Good day Tommy,

Thank you for taking the time to write to us with this lovely feedback.

We will be sure to share this with our team :)

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua