JD
Jaun D

1 reviews | Active since Oct 2018

25 Oct 2018, 10:30

****phobic treatment at Pick n Pay

I'm gonna keep this very short. I went to your branch in Goodwood where I had the worst service, purchased a product that was covered in mould, and a comment was made by a supervisor "ek gaan nou die moffie moer". It's been MONTHS since the incident. No feedback. Now I'm forced to post it on social media in the hopes to get this sorted out.

0
Replies (1)
Pick n Pay
Pick n Pay's reply15 Nov 2018, 13:06
Official
Good day  Jaun,  Thank you for choosing Pick n Pay.   Please accept our apologies for the delay in response and any inconveniences caused to you.  Our management team has advised that they have contacted you regarding his complaint and that this has been attended to. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  Should you need any further assistance please do not hesitate to contact us on the below numbers provided.  Monday - Saturday               08:00 - 19:00  
Sunday & Public Holidays   09:00 - 17:00 
 Our Contact number is ***.                                              
Kind Regards, Vanitha Venketas