Hisense TV

Purchased a 58 inch 4k UHD tv last year December. Before lockdown I let the brackenfell hyper store know this TV Is a piece of ****, Then the apps ( DSTV & Netflix) work, then it don't. I keep having to reset and software upgrade it. I was recommended to take Hisense as I'm a Avid Samsung User. Finally I decided to take the receipt back to the store during lockdown. Had to wait in que for hours just to hand them the reciept. Jason & Mandy handle my query, poorly at it as they were supposed to get back to me, which they never did, when I call the store, I got told they both on leave, I call the store again and a Carl assists me and also promised to call me, which he didn't. For a big retail and a product that costs almost 10k, the service is pathetic. Pick and pay, come and collect your piece of ****. I want my money back. When I went Into the store I told them I had desire to take my money back, I would just like to buy a Samsung at this store. They way I feel now, they can keep there ****, I would never support ur stores for appliances and groceries.