HIGHLY ****ED OFF!!!

Date: 28.10.2017 Time: 12.40

So Like normal my hubby and I travel from Pretoria to Boksburg to buy our monthly groceries from the Pick n Pay at the eastrand/eastpoint mall.

So better still with your smart shopper card you got R50 off every R750 spent so that was even better.

we get to the till and I pay for the first R750 purchase and my R50 voucher doesn't print??? next thing the supervisor gets called and says "WELL THERE IS NOTHING THAT WE CAN DO THE MACHINE IS NOT WORKING PROPERLY?" Is that how a supervisor address situations???

Thing immediately after I requested a voucher she contacted the smart shopper call center gave me the phone and the lady states that there is nothing she can do as she cannot view my purchases??? Really after purchasing she cannot view!!!Wow that was just enough to put me in a really fitting mood. Not so long after this 2 incidents a lady on the mic states, :please note that the smart shopper vouchers are not printing and they cannot do anything to rectify it?

Wow great what awesome service is Pick n Pay staff offers.

Spending enough monies on FUEL to get here my appointments were all cancelled for the afternoon due to your negligence and over R2000 worth of groceries.

I am really ticked off.