1 reviews | Active since Jan 2017

30 Jan 2017, 16:43

Highly dissatisfied with hostile treatment

<p>I received hostile treatment from the security guards at the store, they disrespected me and undermined me. They asked me hostile, inappropriate and offensive rhetorical questions. I am highly dissatisfied with them, but received good service at the till</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Jan 2017, 17:53
Official

Good day Bulumko Mabusela,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas