Here we go again!

I am not happy at all with your store. I have spoken to 3 people on site today 7th September (one Senior Manager and Perishables Manager) who tried to assist but could not as several issues are out of the stores hands. The Butchery Manager gave me no assistance at all. <br> <br> I would ask that, your CEO, Mr Brasher be copied in on this message of my issues as I have had experience in the past with your help line simply ignoring a complaint. The last one I sent no less than 3 times, got a reply email promising contact on all 3 occasions. It was only after I escalated to Hello Peter did I get a rather patronising response. <br> <br> We have has several serious issues over the last few months The store has gone backwards badly service wise. We do appreciate the revamp is a big issue but this is not an excuse for the poor service your customers are receiving.<br> <br> I sent a detailed report to the, so called, customer help line and yet again no response! <br> <br> Your internal reference number for this message is 476446, this contains the details of my complaints.<br> <br>