1 reviews | Active since Feb 2013
HEAVY PRICE INCREASES
<p>On 2nd July and then again on 7th July I emailed Pick 'n Pay stating that they had not responded to the complaint which I had lodged on their website on or about 25th June. This is the email which I sent to them :</p> <p> </p> <p>"About a week ago I lodged a complaint on your website, but to date you have not bothered to reply to me, let alone even acknowledge my complaint.</p> <p> </p> <p>For the past few months I have been purchasing chicken giblets at R22,- /kg and chicken hearts at R20,- /kg from your Garden Route Mall store. Last week I went to purchase some more and was horrified to see that your prices had increased to R40,- /kg and R36,- /kg respectively over a period of two weeks. That is an 80% increase in just two weeks. How does Pick 'n Pay justify such an increase ?"</p> <p> </p> <p>I do not think that it is very professional for a company such as Pick ‘n Pay to ignore customer complaints.</p> <p> </p>
Dear Charles
Please accept our apologies for any inconvenience caused.
I have escalated your complaint to our Eastern Cape Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee (Ref. ***)
Customer Care : ***
Best regards,
Dear Charles
Please accept our apologies for any inconvenience caused.
I have escalated your complaint to our Eastern Cape Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee (Ref. ***)
Customer Care : ***
Best regards,
