Heartless manager and misleading trading hours at pnp Montana Crossing

Item: Pick n Pay
Rating: 1
Author: Khwezi T

Please don't mislead us by claiming your closing hours are 20:00 if they are 19:55. Secondly your store managers have no compassion and heart, I was chased away from PnP in Montana Crossing at 19:55 doors were closed and they refused to allow me in, all I needed was electricity, the manager told the security no don't open.

Anyway they have lost a customer in me.

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

13 Jun 2019, 16:56

Good day Khwezi

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the delay in response and Apologies for the bad shopping experience.

We are busy addressing this with our management team and our team will be in touch.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Pick n Pay Team

Pick n Pay's reply13 Jun 2019, 16:56

Official