JW
Janette W

1 reviews | Active since Aug 2010

29 Jan 2015, 13:59

Head Office not programming till prices timeously

It is not a good idea to shop at Walmer Park early morning. Reason being advertised specials are not programmed timeously into the tills by Head Office. The poor staff at Walmer Park have to run around placating customers who have purchased items believing them to be on special and when they are rung up discover they are being charged at the normal price. Someone at head office is not doing their job. You are wasting your own staff's time, you are irritating the customers and you are paying out money in your double the difference policy. Do none of these things matter to you ?

0
Replies (1)
Pick n Pay
Pick n Pay's reply30 Jan 2015, 14:00
Official
Hello kickbutt,

Thank you for bringing this to our attention, and please accept our apologies for this poor shopping experience.

I have escalated this matter to our Eastern Cape regional office for their urgent attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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Best regards,