Head of Pharmacy stress out senior citizen

Yesterday my 70 year old semi handicap mother went to the pharmacy at pick n pay and was made to wait half an hour for a flu vaccine after which she was told that they could not administer it anyway.<br> <br> When asked why she was told to wait in a corner till she gets it nobody could give an answer 2hile the person that made her wait sat and continued to smile at my mom in pain.<br> <br> I asked for the head of the pharmacy and was greeted by a rude and abrupt male who said that that was his pharmacy. When explained the situation he gets confrontational and in a raised and aggressive voice he kept in my opinion screaming at my distressed mother \what do u want me to do? What do u want me to do?"<br> <br> I automatically asked him if that is how he talks to customers. I was about to get into an argument with him when my mom almost in tears ask me to leave and so we did.<br> <br> My mom was very traumatised by this incident and spent the rest of the day very withrawn.<br> <br> I will not accept this treatment by pick n pay towards me and my mom and wonder how many other people are mis treated there.<br> <br> I hope for this to find itself to the correct people that can take the appropriate action to remedy this problem."""