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ilana S

1 reviews | Active since Aug 2013

24 May 2017, 13:18

hazeldean Pick and PAy

<p>Not once was I satisfied in THAT shop. When I want to change sodastream bottle i always have to wait a long time for the manager. Sunday there was only 2 cashiers and I waited 24min to pay. Today i just wanted to buy cheese and it took them forever to find I price. This was the last. i will rather go to woolworths in the same shopping mall and pay dubble!!!!!</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply24 May 2017, 15:23
Official

Good day Ilana,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behaviour at our stores. Kindly be advised that this has been sent through to management.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

Pick n Pay
Pick n Pay's reply24 May 2017, 15:26
Official

Good day Ilana,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas